Job Description:
Are you passionate about delivering exceptional guest experiences? At Maya Beach Resort, located on the stunning Sorrento Coast of Italy, we are searching for a dedicated Guest Relations Concierge to join our team. Your role is to create extraordinary memories for our valued guests. Welcome guests with warmth, offer local insights, and anticipate their needs. This is your opportunity to be part of a team committed to excellence.

Responsibilities:
Welcome guests with a warm and personalized greeting.
Assist with reservations, provide tailored recommendations, and ensure guest needs are met.
Demonstrate exceptional communication skills and in-depth local knowledge.
Craft unforgettable journeys for each guest.
Maintain a professional presentation and demeanor.
Utilize computer skills and Opera experience to enhance guest interactions.

Qualifications:
Previous experience in a luxury international hotel.
Fluent in English and Italian.
Exceptional orientation toward creating memorable guest experiences.
Proficiency in computer skills.
Strong problem-solving and organizational abilities.
Guest and quality-oriented thinking.
Must present a professional appearance.
Previous Opera experience is a valuable asset.