Job Description:
Maya Beach Resort is actively recruiting a Reception/Front Office Manager to provide astute leadership over our front desk operations. If you have proven experience as a Front Office Manager in an international luxury hotel and are committed to enhancing the guest experience, this is your opportunity to excel.

Responsibilities:
Ensure the seamless execution of guest check-in and check-out processes.
Adeptly manage the front office staff and uphold a distinguished standard of guest service.
Collaborate with other departments to maintain the highest levels of guest satisfaction.
Foster a guest-centric and quality-focused mindset in all aspects of front desk management.
Uphold a professional presentation and demeanor.
Utilize strong communication skills and advanced problem-solving capabilities.
Efficiently prioritize, delegate, and organize tasks for top-quality service.

Qualifications:
Proven experience as a Front Office Manager in an international luxury hotel.
Fluent in English and Italian.
A deep commitment to enhancing the guest experience.
Strong computer skills.
Proven experience as a Front Office Manager in an international luxury hotel.
Fluent in English and Italian.
A deep commitment to enhancing the guest experience.
Strong computer skills.
Professional conduct with guests and colleagues.
Exceptional communication skills.
Proficiency in problem-solving.
A guest-centric and quality-focused mindset.
Previous experience with Opera is a valuable asset.